Murphy is recruiting for a People Shared Service Centre Team Leader  to work within the People Shared Service team at Leeds - LS9 0NY

Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place.

We are committed to fostering an engaging and collaborative work environment in which each person’s career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance.

A day in the life of a Murphy People Shared Service Centre Team Leader

• Manage a team of administrators that support the employee lifecycle from onboarding, RTW checks, through to contract changes and leavers utilising and administering as required within the people management system (Success Factors)
• Manage a volume of telephone and e-mail enquiries as well as queries made in person via the Shared Service Centre Mailbox – ensuring SLA's are adhered to and reported on 
• Act as a first point of people contact for complex queries on policy and processes 
• Liaise with employees and line managers as required and in a timely manner, dealing with day to day enquiries and problem solve where possible.
• Maintain a professional level of service to the Group at all times
• Day to day responsibility for the administration  tasks across the full employee lifecycle of all people functions, 
• Ensure accurate and timely data entry onto people systems – ensuring the ongoing integrity of data.
• Maintain accurate system based records at all times 
• Ensure confidentiality is maintained at all times (Data Protection) – including emails, letters and filing etc.
• Ensure that all requests have been correctly approved and are processed within the agreed timescales e.g. Contract change requests / car authorisations / new starter information etc.
• Support the evaluation of people activities and the overall administration accordingly to the processing schedules.
• Support the reconciliation of payroll adjustments for both weekly paid and salaried staff. 
• Assist with collation of reporting information and statistical information for reports as required. 
• Collaboratively work with the other functional areas to facilitate best practice solutions that can be implemented across the function as a whole. 

Still interested, does this sound like you ?

• Previous knowledge of working within a shared .service centre environment.  
• Proven track record of providing human capital supervisory support to a large, multi-site, multi-disciplined business
• Proficient in EC (Success Factors) preferably EC to ECP plus ECSC (ticketing system)
• Ideally experience within the construction/civil-engineering sector
• Experience of running HR Processes (Stat payments / Maternity / Payroll etc.)    
• Experience of working within a HR/confidential environment.
• Willing to advance in CIPD / Part qualified      
• Work in the spirit of the company’s Platinum Investors in People accreditation, contributing to best practice.
• Proficient in the use of IT, good working knowledge of Microsoft Applications such as Word, Excel & Outlook